Article 1: Scope of Application and Modification of the General Conditions of Sale
These general terms and conditions of sale apply to all orders placed on the website www.dentalforce.fr, or in writing (email, fax, letter). Dental Force reserves the right
possibility to adapt or modify these general conditions of sale at any time. In the event of modification, the general conditions of sale will be applied to each order
in effect on the day of the order.
Article 2: Availability of products
Our product offers and prices are valid as long as they are visible on the site, within the limit of available stocks. Upon receipt of your order, we check the availability of the
product(s) ordered. In the event of unavailability, we undertake within 60 days from the validation of the order either to deliver the product ordered or to offer you
a similar product at a similar price or to refund you. In the event of a stock shortage on one of the products in your order, we will ship the rest of your order, along with
an invoice specifying the missing products.
Article 3: Customers
ORTHO PARTNER, which integrates Dental Force, is aimed exclusively at practicing dentists and professional dental structures, and not at consumers. All
Any person contravening this provision will be subject to prosecution and will be liable for any damage suffered by the company ORTHO PARTNER, which integrates Dental Force, as a result.
Article 4: Price
ORTHO PARTNER, which is part of Dental Force, reserves the right to modify its prices at any time but undertakes to apply the prices in force which will have been indicated to you at the time of the
order, subject to availability on that date. The free postage is set at 100 Euros excluding VAT and is only valid for Metropolitan France. The transport cost is 7 € including VAT when the
Free postage is not applicable.
Article 5: Payment and Security Terms
Payment Terms:
You can pay by bank check payable to ORTHO PARTNER integrating Dental Force, by bank transfer or by American Express card. The contact details are
communicated on request at +33(0) 1.43.60.77.08.
Retention of title clause:
The products remain the property of ORTHO PARTNER integrating Dental Force until full payment of the price by ORTHO PARTNER integrating Dental Force. However, from the
delivery, the risks of the delivered goods are transferred to the customer.
Default of Payment:
ORTHO PARTNER, which is part of Dental Force, reserves the right to refuse to make a delivery or to honor an order from a consumer who has not paid in full or
partially a previous order or with which a payment dispute is currently being administered.
In the event of late payment, a penalty equal to 3 times the legal interest rate will be payable (Decree 2009-138 of February 9, 2009). A minimum fixed compensation of €58.80 including tax for costs of
recovery will be due (Decree 2012-1115 of October 9, 2012).
For the French overseas departments and territories and abroad:
All orders must be made by telephone, fax at +33 (0) 1.43.60.79.05 or email. Invoicing is exclusive of tax and payment is made when ordering, or by bank transfer.
The choice of carrier will be made according to the time and cost allocated according to the customer's request. The execution times are two weeks from receipt of the order.
Shipping, packaging, freight forwarding and insurance costs are the responsibility of the customer.
Article 6: Delivery terms
During inventory periods, the activity of our warehouses is temporarily disrupted. The delivery times usually announced may then be subject to changes by ORTHO.
PARTNER integrating Dental Force.
General: The products are delivered to the delivery address you provided to us during the ordering process. The delivery times indicated are average delivery times and correspond
to the processing, preparation and delivery times of your order.
Delivery time: Delivery may vary from 3 to 30 days, subject to stock availability (as per Article 2). This is an average time depending on the destination, method
shipping and availability of the item. Exceeding this deadline cannot give rise to any cancellation of the order, to any reduction in the price paid by the buyer and to any
payment as damages provided that the customer is delivered within 30 working days following confirmation of their order.
Delivery Methods: The product ordered is delivered by post or by an independent carrier, depending on the nature of the product ordered and at the exclusive initiative of the seller, to the address
appearing on the purchase order.
From the package to the delivery: You must check the conformity of the goods delivered at the time of delivery and before signing the delivery note (CARRIER). You must indicate on
the delivery note and in the form of handwritten reservations accompanied by your signature any anomaly concerning the delivery (damaged product, etc.). This verification is considered
as carried out as soon as the buyer, or a person authorized by him, has signed the delivery note. You must also confirm these reservations to the carrier by registered mail
at the latest within three working days following receipt of the item(s) and send a copy of this letter to ORTHO PARTNER integrating Dental Force Rue du Sergent Bobillot
93100 Montreuil.
If the products need to be returned to us, they must be returned within seven working days of delivery. Any claim made outside this period will not be accepted. Return
of the product can only be accepted for products in their original condition (packaging, accessories, instructions, etc.). If at the time of delivery, the original packaging is damaged, torn, opened,
you must then check the condition of the items. If they have been damaged, you must refuse the package and note a reservation on the delivery slip (package refused because opened or
damaged). We ask our kind customers to never accept a damaged package without expressing reservations when signing the acknowledgment of receipt. By its
signature, the recipient certifies the correct delivery of the product by the carrier. Without reservation during this or refusal of the package, no claim on the condition of the package(s) delivered will be
eligible by ORTHO PARTNER integrating Dental Force.
Article 7: Responsibilities
ORTHO PARTNER, which includes Dental Force, cannot be held responsible for the non-performance of the contract concluded in the event of unforeseeable circumstances, force majeure, disruption or total strike or
partial including postal services and means of transport and/or communications, flooding, fire. ORTHO PARTNER integrating Dental Force will not incur any liability
for any indirect damages arising from this, loss of business, loss of profit, damages or costs, which may arise.
The choice and purchase of a product or service are the sole responsibility of the customer. The total or partial impossibility of using the products, in particular due to incompatibility of the
material cannot give rise to any compensation, reimbursement or questioning of the liability of ORTHO PARTNER integrating Dental Force.
In the event of non-delivery of an order or part of an order, you have a maximum of one year (from the date of departure from our warehouses) to make your complaint. Beyond this period
we will not accept any complaints.
ORTHO PARTNER, which is part of Dental Force, cannot be held responsible for the direct or indirect consequences linked to the use of dental products offered in the catalog and on the website.
Internet.
ORTHO PARTNER, which includes Dental Force, cannot be held responsible for typographical errors that may appear on the Internet and in all offers and communication elements.
that he addresses to practitioners. He reserves the right to correct them.
Article 8: Right of withdrawal
In accordance with article L.121-16 of the Consumer Code, the consumer has a period of 7 working days from the date of delivery of his order to return any
item that does not suit him and request an exchange or refund without penalty, except for return costs. The product must be returned in good condition, accompanied by all the
accessories (manuals, cords, remote controls, warranties, etc.), in its original packaging and unused.
Return procedure: you have 7 days from receipt to notify us of your wish to return the product that does not suit you or does not suit you.
conforms to the order. The return costs in the event of a withdrawal will be at your expense. The return costs for a product declared not conforming to the order or defective upon
delivery, will be taken care of by ORTHO PARTNER integrating Dental Force: we will reimburse you for the return costs of the package based on the original delivery method. This
The right of return can only be accepted for complete products, in their original condition (packaging, accessories, instructions, etc.) with a copy of the purchase invoice. Returned items
Incomplete, damaged, spoiled or soiled items by the Customer are not taken back. We undertake to provide you with an exchange, credit or refund within a maximum of 30 days.
after receipt of the products by us. No cash on delivery will be accepted for any reason.
Article 9 Guarantees and after-sales service
ORTHO PARTNER, which integrates Dental Force, grants a 1-year warranty exclusively on manufacturing defects in small dental equipment (contra-angles, handpieces, turbines, etc.).
To benefit from the product guarantee, it is essential to keep the product purchase invoice. We remind you that you also benefit from the legal guarantee.
hidden defects in application of articles 1640 et seq. of the civil code. Beyond the warranty period, for any defective device entrusted to ORTHO PARTNER integrating Dental Force,
a quote will be submitted and in the event of refusal a fixed amount of €40 including tax will be charged.
Article 10: Disputes
In the event of a dispute, the Bobigny Commercial Court shall have sole jurisdiction.
Article 11: Data protection and freedoms provisions
At any time, "you have the right to access, modify, rectify and delete data concerning you (art 34 of the "Informatique et Libertés" law of January 6
1978). To do this, you can send us an email to info@dentalforce.fr. You can also make a request by mail to: ORTHO PARTNER integrating Dental Force – 12 Rue du
Sergeant Bobillot 93100 Montreuil.
Article 12: Company contact details
ORTHO PARTNER headquarters integrating Dental Force: 12 Rue du Sergent Bobillot – 93100 Montreuil – Tel: +33(0) 1.43.60.77.08 Fax: +33(0) 1.43.60.79.05 – E-mail: info@dentalforce.fr
